At Roadasia Sdn. Bhd. (Registration No. 1544246-A), also known as Roadasia Car Rental, your privacy is not just a legal requirement but a principle we uphold with utmost seriousness. This Privacy Policy outlines exactly how we collect, use, and protect your personal data in accordance with best practices and local regulations.
1. Who We Are
Roadasia Car Rental is a legally registered entity operating in Sibu and Kuching, Sarawak. As a licensed car rental provider, we prioritize transparent operations and client trust. You may contact us at roadasia2023@gmail.com or via phone at +60198061767 for any privacy-related concerns.
2. What Information We Collect
We collect specific information necessary to deliver our services effectively. This includes your full name, phone number, email address, driving license, IC/passport number, payment details, and browsing behavior (such as location data) when you visit our site.
3. How We Collect It
Data is collected directly through online forms during the booking process and automatically via cookies and analytics tools when you browse our website.
4. Why We Collect It
Your information allows us to process reservations, confirm your identity, communicate booking updates, deliver marketing communications, and enhance our internal systems through trend analysis and customer behavior tracking.
5. Sharing Information
We do not sell or trade your personal data. We may, however, share anonymized data with trusted analytics partners to help improve our digital services and better understand user behavior. Any third-party involvement is strictly for service improvement purposes only.
6. How We Store Data
All personal data is stored in secure, access-controlled systems and encrypted cloud-based storage platforms. We implement multiple layers of security to ensure protection against unauthorized access, loss, or misuse.
7. Your Rights
You have the right to request that your personal data be removed from our records. We honor such requests in accordance with our data retention policy. Simply email us at roadasia2023@gmail.com with your request.
8. Cookies
Cookies are small data files used to enhance your browsing experience. Our site uses cookies to collect anonymous data for performance tracking, service personalization, and website analytics. You can manage your cookie preferences through your browser settings.
9. Updates to This Policy
We regularly review and update our Privacy Policy to stay compliant with new laws and improve transparency. The most current version will always be available on our website, and changes take effect immediately upon publication.
We thank you for placing your trust in Roadasia Car Rental. Your privacy is important to us, and we are committed to protecting it with the highest standard of care.